When using the wifi at an international laboratory we received a 403 error when attempting to load workflows stored on dockstore. When using a verizon hotspot in the same location we were able to access all workflows. Is it possible that Dockstore is blocking this IP address for some reason? Would love to have this resolved this week, as we are only in country providing bioinformatics support for another 3 days.
Best regards,
Frank
Hi,
What ip address or specific country is this?
You can send this information via DM Opening helpdesk tickets if you prefer not to disclose publicly.
1 Like