Opening helpdesk tickets

For reporting security vulnerabilities, please use the security vulnerability reporting mechanism on GitHub ( Security Overview · dockstore/dockstore · GitHub ).

For other urgent but private matters, you can utilize the Discourse mailing feature.

First, go to messages by clicking on your profile and on the highlighted messages button:

Second, send a message to the “dockstore_admins” group to contact us privately.

Note: If you are unable to see a New Message button on the mail page, you may be considered a new user and have insufficient privileges. Entering 5 topics and viewing 30 posts over a minimum of 10 minutes will raise your privileges. You will be notified of any privilege changes to your account via the mailbox.